Mike Hales

Of course, I have noticed the time saved – twitter was always my jam. Fb I don’t miss but the news flow, connections in twitter might be another issue. I really wonder if the social part of social media was ever true really, the variety of content, leads and ideas was always a winner but […]

Finally, it’s time. Goodbye to Facebook and goodbye to Twitter. Sick of bad owners taking people for granted, maybe it’s only one person but I’ll get my time back and feel a little bit better about the time I do spend online. Sorry, Mark and Elon but your loser platforms are a waste of time. […]

When I last posted here, I’d just been made redundant from a job I loved, building a chatbot from scratch for Vodafone. I started the thing with an idea and a pitch, persisted and switched tack from an internal bot for staff to a public-facing bot and even took onboard the responsibility of building an agile […]

Typically, an agile squad will contain all the skills required to achieve your mission or solve the problem you’ve been given. However, as I developed a chatbot, it became clear that as well as UX, CX, frontend developer and Tech Dev Lead roles, we would have to create some new roles. Cognitive Engineer – fairly […]